eProcurement System Chandigarh UT Administration

Welcome to Frequently Asked Questions (FAQ)

The latest FAQ'S published by various Government Departments, Directorates, Organisations, Institutions and local bodies of are listed here.

General

Online Enrolment

Password

DSC Related

1. Can I use the same DSC in enrolling for more than one loginid in the same site ?

No, at any point of time only one DSC can be mapped with one user account.

2. I already have purchased one DSC for use in other etendering system. Can I use the same DSC for this portal ?

Yes. As long as the DSC is valid and as per the requirements of the eProcurement portal, the same can be enrolled in this site.

3. Whether soft copy of Encryption Certificate should be taken from DSC Service Provider?(For Department User) ?

Please refer to FAQs available on CCA website http://www.cca.gov.in/cca/?q=Faq.html under Digital Signature Certificate.

The same is reproduced again:

Yes, The signature and encryption certificate should be separate for a Department User. The encryption keys are to be generated at the subscribers system and should be archived prior to transfer into crypto-medium. The signature keys should be generated in the crypto-medium and should not be copied.

Hence, during procurement of DSC, Concerned User must ensure to keep the soft copy of Encryption Certificate in safe custody like mail, CD or pendrive.

4. What is the best practice in renewal of DSC pertaining to Department User? ?

If Department User has to renew DSC on its expiry, it is advised to get DSC in new token with old token kept intact. In case, Department User is getting the new Certificates in old token only, then kindly ensure that old Encryption certificate are not deleted as the same Encryption Certificate would be required during opening of tenders in which bids are encrypted with old encryption certificates.

5. What if my DSC gets blocked ?

DSC gets blocked after certain no of unsuccessful attempts of entering the wrong PIN. A blocked DSC cannot be used in the e-tendering system unless it is unblocked. To unblock your DSC please contact the service provider who has issued the DSC.

6. Whether Digital Signature (DSC) of one agency can be used for uploading of bid documents of another company or agency? ?

No. DSC of one company or agency cannot be used for uploading of bid documents by another company or agency. If it is used, the same is illegal under Information Technology Act (IT ACT) and will attract offenses as per the provisions of the IT ACT. In case of a Consortium or Joint Venture (JV), if a company has authorized an Individual as one of their DSC holders to submit bid on their behalf, the same is allowed. However, the bidder should submit an authorization, signed by both parties as part of the bid document indicating the permission to participate in the Consortium or Joint Venture tender as a participant.

7. Can a foreign bidder or a foreign consultant get DSC from their respective country i.e. any country outside India ?

No. The same is not allowed to be registered in this portal.

8. Can international consultant (out side India) get DSC through on line ?

YES. Pl refer to the link https://eprocure.gov.in/eprocure/app (S.No. 13, DSC for Foreign Bidders under downloads). Hence the Foreign Bidder / Consultant can get the Indian DSC issued and participate in our tender without visiting India.

Tender Related

Security Related

Foreign Bidders Related

User Account Related

Mobile App Related

Bid Openers Related

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